In recent years, there have been more studies on the Vietnamese workers’s life in the industrial zones. However, the research on career and social status of the workers is still a desert. This article investigates how Vietnamese workers perceive their career and social status. Data were collected through survey by quantitative questionnaire and in-depth interviews with 800 samples in industrial zones of Binh Duong Province of Vietnam. Finding results show that: (1) The workers evaluated their career and social status at an average level in compared to other classes in society. (2) With an average level, the voices of workers have not received adequate attention from the companies, government and unions when conflict of interest occurs. The workers’s experiences in daily social interaction is one of the reasons why workers perceive themselves in lower status than other classes in the social hierarchy. Further studies should be attentioned on individual experience through discourse to understanding the worker’s life.

Along with changes in Economy, Tourism and the influence of foreign waves, the market of Food Service in Vietnam has also changed to meet the needs of customers. At many restaurants in Vietnam, customer satisfaction can greatly affect restaurant revenue. Therefore, it is essential to determine which perceived quality factors affect customer satisfaction. The survey was conducted through questionnaires collected from 329 respondents, who experienced in restaurant services in Vietnam. In this paper, four factors are found that have influence on customer satisfaction in restaurants: Service quality, Product quality, Environment and Price. In addition, the research also gives some contributions based on the research results, helping businesses understand customers and meet customer satisfaction requirements in the restaurant.